Heat Pump Installation & Repair in Durham Region
One system that heats your home in winter and cools it in summer installed by licensed technicians who know Durham Region homes. Up to $7,500 back through Ontario’s HRS rebate program.
15+
Years experience
$7,500
Max HRS rebate
85+
5-star reviews
Ontario Home Renovation Savings Program — we handle the paperwork
As a registered HRS contractor, we manage your rebate application from pre-approval through to your cheque. Eligible homeowners receive up to $7,500 for an air source heat pump or up to $12,000 for ground source. No home energy assessment required for a single installation.
Heat pump systems we install
Not every heat pump is the same — the right choice depends on your home’s layout, existing equipment, and heating goals. We install all four system types.
Mitsubishi Electric
We primarily install Mitsubishi heat pumps — specifically their Zuba-Central and Hyper-Heating (H2i) line, which are built for Canadian winters and maintain efficiency well below freezing. We recommend what’s right for your home, and in our experience Mitsubishi delivers the best long-term reliability for Durham Region conditions.
What does a heat pump cost in Durham Region?
Heat pump costs vary based on system type, home size, and existing equipment. These are typical installed ranges for Durham Region homes — before Ontario’s HRS rebate program, which can reduce your out-of-pocket cost by up to $7,500.
| System type | Typical installed cost | HRS rebate available |
|---|---|---|
| Air source — ducted (replaces AC) | $7,500 – $18,000 | Up to $7,500 |
| Air source — ducted (full system with air handler) | $7,500 – $18,000 | Up to $7,500 |
| Ductless mini-split (single zone) | $3,500 – $9,000 | Up to $7,500 |
| Full new hybrid system (heat pump + replace furnace) | $10,000 – $22,000 | Up to $7,500 |
| Ground source (geothermal) | $20,000 – $35,000+ | Up to $12,000 |
The HRS rebate significantly changes the math
A mid-range ducted air source system installed for $8,000 could cost you as little as $500–$1,500 after the rebate — and as a registered HRS contractor, we handle the entire application process. Pre-approval is required before installation begins, so contact us before any work starts.
Get a quote and start the rebate process →Heat pump repair & maintenance in Durham Region
Not heating or cooling properly
If your system is running but the output doesn't match what the thermostat is set to, there's usually a refrigerant, airflow, or sensor issue we can diagnose on-site.
Making unusual noises
Grinding, rattling, or clicking sounds from the indoor or outdoor unit are often early warning signs. Catching them early is almost always cheaper than waiting.
Ice forming on the unit
Some frost on the outdoor unit in heating mode is normal — ice buildup that doesn't clear is not. This typically points to a refrigerant or defrost control issue.
Short cycling
A heat pump that turns on and off every few minutes is working harder than it should and wearing itself out faster. We'll find the cause and fix it.
Higher energy bills
A sudden increase in your hydro bill without a change in usage usually means the system is working harder to compensate for a problem — dirty coils, low refrigerant, or a failing component.
System not turning on
Before you call, check your thermostat settings and circuit breaker. If those are fine and the system still won't start, it's time to have a technician look at it.
Annual maintenance keeps your heat pump running at peak efficiency
We recommend a maintenance visit once a year — typically in autumn before heating season. We clean coils, check refrigerant levels, test defrost cycles, inspect electrical connections, and make sure your system is ready for a Durham Region winter. Caught-early problems cost significantly less than emergency repairs in January.
What to expect when you work with us
Free consultation & quote
We assess your home, existing equipment, and heating needs — transparent pricing, no obligation.
HRS rebate pre-approval
We handle the application before any work begins. Pre-approval is mandatory — installations done without it don’t qualify.
Installation
Clean, careful, done right. Most installations are completed in a single day.
Rebate paperwork & submission
We complete and submit your post-installation application. Your cheque arrives in 60–90 days.
Commissioning & walkthrough
We make sure everything runs perfectly and walk you through your new system before we leave.
A note from Zack
Heat pumps are one of those topics where homeowners have usually done a lot of research before they call us — and honestly, they should. The technology has changed significantly in the last five years. Cold climate models that perform efficiently at -25°C aren’t a marketing claim anymore; they’re what we install and service regularly across Durham Region and the results speak for themselves.
What I always tell people is this: a heat pump is a long-term investment. The right equipment matters. The installation matters more. And the rebate is the icing on top.
Durham Region has its own character when it comes to HVAC — older homes in Oshawa and Whitby that weren’t built with heat pumps in mind, newer builds in Bowmanville and Courtice that are ideal candidates, cottages up near Port Perry that need something different entirely. I’ve worked in all of them. That local experience is something you won’t get from a call centre or a franchise operation.
If you want an honest conversation about whether a heat pump makes sense for your specific home — no obligation, no sales pressure — call me directly. That’s how we do things.
— Zack
Frequently Asked Questions
Q: Do heat pumps actually work in Durham Region winters?
A: Yes — with the right equipment. The Mitsubishi Hyper-Heating (H2i) systems we install are rated to operate efficiently at temperatures as low as -30°C. Durham Region winters are well within that range, and we’ve been installing these systems here for years with reliable results through our coldest stretches.
Q: What rebates are available for heat pumps in Ontario in 2026?
A: The main program is Ontario’s Home Renovation Savings (HRS) Program. Eligible homeowners can receive up to $7,500 for a cold-climate air source heat pump, or up to $12,000 for a ground source system. A home energy assessment is not required for a single heat pump installation. As a registered HRS contractor, we manage the application process — you don’t have to handle the paperwork yourself.
Q: Do you offer heat pump maintenance and tune-up services?
A: Yes — we recommend annual maintenance for heat pumps throughout Durham Region, including systems we didn’t install. A yearly tune-up before heating season covers coil cleaning, refrigerant check, defrost cycle testing, electrical inspection, and a full system performance check. Regular maintenance extends equipment life and keeps your system running at peak efficiency through a Durham Region winter.
Q: Can we keep our gas furnace and add a heat pump?
A: Yes — this is called a hybrid heat pump system, and it’s a popular choice in Durham Region where many homes have a gas furnace with years of life left in it. The heat pump handles most of your heating and all of your cooling throughout the year, and the furnace kicks in as a backup on the coldest days. Hybrid systems qualify for the HRS rebate.
Q: How long does a heat pump installation take?
A: Most ducted and ductless air source installations are completed in a single day. Ground source (geothermal) systems take longer due to the ground loop installation work, but we’ll give you a clear timeline before any work begins.
Q: What does heat pump installation cost in Oshawa and Durham Region?
A: Installed costs typically range from $3,500 to $14,000 for air source systems, and up to $35,000+ for ground source, depending on system type and your home’s existing equipment. Ontario’s Home Renovation Savings Program can offset up to $7,500 of that cost for eligible air source installations — and as a registered HRS contractor, we manage the application from pre-approval through to your cheque. The best way to get an accurate number for your home is a free in-home quote.
Q: Do you service and repair heat pumps, or just install them?
A: Both — and we service all makes and models, not just systems we’ve installed. We repair heat pumps across Oshawa, Whitby, Ajax, Pickering, Bowmanville, and the rest of Durham Region. Common issues we diagnose and fix include systems not heating or cooling to temperature, ice buildup on the outdoor unit, short cycling, unusual noises, and systems that won’t start. If your heat pump isn’t performing the way it should, call us and we’ll get a technician out to diagnose it properly.
Ready to explore a heat pump for your home?
Free quote from a licensed Durham Region installer. We’ll assess your home, confirm your rebate eligibility, and handle the HRS paperwork start to finish.
Serving Durham Region communities
We install and service heat pumps throughout Durham Region. Find local service information for your city: