Brenda’s HVAC Journey: From One Rebate to the Next

Back in the 1990s, Brenda took advantage of a government rebate program in Ontario that encouraged homeowners to switch from oil heating to electric furnaces. Alongside her new furnace, she also had a central air conditioner installed. That system served her faithfully for over 30 years.

But eventually, time caught up with it.

When her air conditioner finally failed, Brenda reached out to HVAC Zack for a replacement. She expected a straightforward AC swap. Instead, she got something better—a modern, energy-efficient solution that made her eligible for another rebate program, decades after her first.

A Perfect Fit for Ontario’s Heat Pump Rebate

Brenda’s home still relied on an aging electric furnace, which is one of the key indicators that a homeowner may qualify for Ontario’s heat pump rebate.

Rather than just replacing the broken AC unit, Zack saw a bigger opportunity. By removing both the old air conditioner and outdated furnace, Brenda could:

  • Reduce her energy usage

  • Enjoy year-round comfort with a single system

  • Qualify for a $2,500 rebate

  • Future-proof her home’s heating and cooling setup

Learn more about how heat pump rebates work in Ontario

What HVAC Zack Installed

Here’s what Zack and his team delivered:

  • Removed the original 1990s electric furnace
  • Removed the failed air conditioning unit
  • Installed a cold-climate heat pump capable of heating and cooling in Ontario winters
  • Added a compatible air handler and electric backup heater coil
  • Managed all rebate paperwork to secure $2,500 in savings

Because Brenda’s original system was part of a previous rebate program, she was an ideal candidate for this newer one. And Zack made sure every detail—from equipment specs to rebate documentation—was handled properly.

Want to see what a cold climate system looks like in action?

The Results: Efficient, Modern Comfort and Thousands Saved

With her new heat pump system installed, Brenda now enjoys:

  • One all-in-one system for both heating and cooling

  • Lower utility bills thanks to the high-efficiency setup

  • Consistent comfort during both summer heat and winter chill

  • $2,500 in rebates, secured with HVAC Zack’s help

“We were able to replace both outdated systems with one clean, efficient solution. Brenda didn’t just fix a problem—she got a future-ready system and $2,500 back,” Zack explains.

What could have been a simple AC replacement turned into a total system upgrade that will serve her for decades to come.

Could You Be Next?

If your home still has an older electric furnace or a central AC unit installed in the ‘90s or early 2000s, you could qualify for the same rebate Brenda received.

This is especially true if your home once switched from oil to electric, as many properties in Oshawa, Whitby, Pickering, and other parts of Durham Region did in the 1990s.

HVAC Zack can help you:

  • Assess your eligibility

  • Select the right cold-climate heat pump

  • Install everything in one day

  • Handle your rebate paperwork from start to finish

Contact HVAC Zack today to check your eligibility and get a quote.

💬 Or explore more stories like Brenda’s: Switching from oil to a heat pump

 

Let’s bring your comfort system into the future—and put money back in your pocket while we’re at it.